Livv Housing Group originally occupied two buildings. The traditional set-up, with rows of desks, enclosed rooms and fixed neighbourhoods, hindered team collaboration.
To adapt to hybrid working, Livv Housing Group needed a new space that would energise and welcome their employees, and allow for better community-building.
Consolidating Livv Housing Group’s staff into one building not only reduced costs for the organisation but also fostered stronger team unity.
To personalise the workplace journey, we created zones that cater to different needs, work styles and personalities. For instance, Site Operatives would typically visit the office for technical support or team meetings but, without a central hub, they felt disconnected from the rest of the organisation. We addressed this by introducing a dedicated tech bar and a central collaborative zone, where Site Operatives can connect with their colleagues.
To create a more dynamic workspace, we replaced the fixed neighbourhoods with zones that accommodate the range of tasks on any given day.
The ground floor has been transformed into a bustling hub of activity, and features a welcoming reception area, a social space with a pool table and tiered seating, a tech bar, a green screen filming room, and a podcast room. We introduced different types of meeting rooms – some with soft seating for more relaxed discussions and others with a traditional set-up for formal meetings. The spaces are either enclosed or semi-open, and two meeting rooms can join together for larger gatherings. The moveable and hackable furniture throughout the building means employees can adjust the environment as needed.
The bright and airy first floor layout is designed to support focus and process work. The desks are positioned by the windows to maximise the natural light and there are designated spaces, such as the library, for quiet work. We added acoustic baffles and phone booths to ensure employees can work without distraction.
Staff are empowered to choose where they work depending on their tasks or moods. While some people will prefer to have lunch in the high-energy zone downstairs, others will want to spend their breaks in the retreat zone or sit out on the balcony and enjoy the views over the lake. We used lighting and colours to reflect the purpose of each space – muted lighting and calming colours in the relaxing areas and bolder colours in the high-energy zones. The environments now support different cognitive styles and sensory preferences.
Sustainability was at the heart of our approach when designing Livv Housing Group’s new workspace. We carefully considered every detail, from the materials used to the energy consumption.
We reconfigured the air conditioning system, included movement sensors that turn off heating and cooling in unoccupied spaces, and incorporated recycled materials and reused existing furniture to reduce waste.
By consolidating the workforce of 550 people from two buildings into one 15,000 sq. ft. space, we reduced Livv Housing Group’s carbon footprint by an impressive 50%. Their commitment to sustainability not only benefits the environment but also saves costs.
The redesign was a significant transition for Livv Housing Group’s staff, so ensuring employees were a part of that journey was important. We worked with a group of Change Champions to ensure their voices were heard in all key decisions.
To prepare employees for the upcoming changes, we created a video that was showcased during the launch event. Staff could visualise how the new space would work for them and get excited about their new environment.
One hundred days on, we conducted a follow-up visit to assess the effectiveness of the new workplace and identify areas for improvement. This allowed us to witness first-hand the positive impact of the transformation.
The newly designed workplace has brought together different teams and strengthened the Livv Housing Group community. There is now palpable energy and enthusiasm throughout the organisation, which is a testament to the success of this project.